Aggregate Industries has launched a customer service pledge to buyers of its ready-mixed concrete products.
In April 2017, Aggregate Industries launched the Concrete Commitment, which outlines eight promises the business division aims to honour in order to upkeep its high standards of customer service.
Simon Wycherley, General Manager at Aggregate Industries Concrete South, comments: “We focus on putting our customers first with a solid commitment to customer service and we have spoken and listened to the requirements of our customers and responded accordingly with our Concrete Commitment.”
The Concrete Commitment has promised a dedicated account manager, out-of-hours service and technical support and know-how. Next day delivery is also guaranteed and there will be remuneration for late deliveries. The initiative also offers regular project reviews on larger jobs.
Axion Polymers has been named a finalist in the 2019 National Recycling Awards for the ‘Team of the Year – Commercial’ category.Posted in Articles, Awards, Building Industry Events, Building Industry News, Building Products & Structures, news, Site Preparation, Waste Management & Recycling
Aggregate Industries has reminded flood planners of the need for early intervention, collaborative working and better use of materials for defence measures.Posted in Articles, Building Industry News, Civil Engineering, Landscaping, Posts, Sustainability & Energy Efficiency
One of the busiest buildings at the University of Dundee has benefited from a complete replacement of its waterproof roofing, with Alumasc Derbigum Olivine roofing membranes.Posted in Articles, Building Industry News, Building Products & Structures, Building Systems, Case Studies, Damp & Waterproofing, Posts, Restoration & Refurbishment, Retrofit & Renovation, Roofs
Fibo UK has completed a new video, demonstrating just how quick and simple installing its high-performance panels and transform walls is.Posted in Articles, Bathrooms, Bedrooms & Washrooms, Building Industry News, Building Products & Structures, Interior Design & Construction, Interiors, Kitchens, Posts, Restoration & Refurbishment, Retrofit & Renovation, Video of the Week, Walls