UK Awards finals for Door-Stop
Door-Stop Internationalcontact supplier
Finalist in the UK Customer Satisfaction Awards
Composite door manufacturer Door-Stop has been announced as a finalist in the UK Customer Satisfaction Awards, which are organised by the Institute of Customer Service (ICS).
Door-Stop is competing against national names such as Barclay's Wealth and Boots in its category.
Other finalists include Aviva, BMW, BT, BUPA International, Capital One Europe, Homebase, Lloyds Banking Group, Marie Curie Cancer Care and Virgin Media Business to name but a few.
'Needless to say, we're delighted to be nominated among such company,' comments Nick Dutton, Managing Director for Door-Stop.
'The ICS awards recognise those companies that prioritise customer service above all else and offer unique benefits to stay ahead.
A series of innovations launched in 2011, underpinned by our unmatched 3 day delivery service, easy online ordering system and overall emphasis on making life easier for customers was the basis for Door-Stop's entry, and the strategy that has helped us stay ahead in a competitive market'.
'All the finalists in the Awards have demonstrated consistent commitment to customers at the highest level,' says Jo Causon, Chief Executive of the ICS.
'In these difficult economic times, customer service professionals and organisations exhibiting innovative and sustainable strategies that build customer trust and respect will ensure longer term successful business'.
This year’s FIT Show saw composite door manufacturer, Door-Stop International, split its stand into two zones, with one half concentrating on the company’s new colour range and the other highlighting its new guarantee. The new colours introduced into Door-Stop International composite range include Chartwell Green, Cream and Grey. The company’s new approach to its FIT stand layout meant enquiries generated from the show doubled.
Door-Stop is offering its customers a new lock option – the Winkhaus AV2 Slam Lock – which engages at the point the door is closed.
As of the opening day of the FIT show (16-18 April 2013), Door-Stop will be guaranteeing free 3-day composite doorsets if they are not delivered on the promised day.
Door-Stop will be highlighting the benefits of its CE marked range of composite doors and unveiling a new offering at FIT 2013 in April.
Door-Stop’s standard composite door now comes with a ten year Secure Guarantee for doors purchased with the ERA Vectis lock.