Top technology gives Aardvark Concrete results

Aardvark Concrete continues to cement its reputation as the leading volumetric concrete specialist in the North West by profiting from significant investment in state-of-the-art technology.

As well as boasting the largest fleet of high specification volumetric trucks in the region, the company's investment in a GBP35,000 satellite navigation system has made Aardvark one of the fastest growing concrete suppliers in the area.

Aardvark introduced the 'Navman' satellite navigation system 18 months ago, and the benefits for the company and its customers have been manifest.

Mick Duignan, general manager at Aardvark Concrete, said: "Investment in the satellite navigation system has enhanced every part of the business".

"If a customer calls to enquire where their concrete order is, we can now provide precise information on the driver's whereabouts and time of arrival rather than giving a vague estimation".

The system is activated once the ignition is turned on in the truck.

This enables Aardvark management to monitor the truck's route and speed, allowing for the most time efficient and cost effective routes to be suggested, even while the driver is en route to a client.

This means that the company can honour its pledge to deliver within a half-hour window.

It also keeps track of when the machinery is in use and therefore when a driver has completed a job.

The Aardvark office can track the progress of each project, ensuring a seamless, highly efficient operation.

John Kilroe, managing director of Aardvark Concrete, added: "The system allows us to send a new order via email to the driver complete with job description and route".

"This has resulted in a sharp increase in sales due to our speedy responses to customer enquiries".

The satellite navigation system has not only increased the company's productivity and improved sales; it has saved Aardvark time and money on telephone calls and petrol, as well as benefiting the environment.

John continued: "The volumetric trucks do about six or seven miles to the gallon, so every mile driven out of the way is money spent on wasted petrol, not to mention damage to the environment".

"Now we couldn't live without the system.

Aardvark is the only volumetric concrete supplier using the system for everyday operations.

Mick said: "A lot of companies invest in the system, because they recognise that it is a good idea in principle".

"However, most only use it for emergencies".

"We use it as standard and, as a result, the service we offer has improved considerably".

The company intends to capitalise on unprecedented growth in the last 18 months by expanding its fleet further next year, growing its team and diversifying its range of services.

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