Product category:
Bricks, Blocks and Lintels
News Release from: Baggeridge Brick
Edited by the Buildingtalk Editorial
Team on 07 June 2006
Baggeridge strengthens working
procedures
Baggeridge Brick has announced positive changes to its trading hours and working procedures after consultation with a wide cross section of its customers.
Baggeridge Brick has announced positive changes to its trading hours and working procedures after consultation with a wide cross section of its customers Internal procedures have been reviewed and there are a number of changes currently in progress that will enable the company to build on the services already offered to its customers
This article was originally published on Buildingtalk on 12 Sep 2005 at 8.00am (UK)
Related stories
Conservation officers keen on Baggeridge
Blue pavers and cobbles from brick manufacturer Baggeridge chosen for feature in Stone Street Square
Baggeridge completes biggest project for Corium
Sedgley-based brick manufacturer, Baggeridge, has recently completed its biggest project to date for its fast track cladding system, Corium.
To continuously build on its sales in a competitive environment, Baggeridge has increased trading hours of its head office workforce.
By doing this, not only will it ensure that customers can contact the team around the working day clock, but will also position Baggeridge as being a company that understands the way in which its customers operate.
In addition, new trading relationships are being initiated to ensure specific contacts are assigned to each key customer.
'Twinning' is being introduced, where customers have one contact at head office and one contact from the external sales team.
Having these dedicated communication channels who have an in-depth knowledge of the business and products, will go some way towards that all important relationship building.
At Baggeridge, a new national price list has also recently been completed so that merchants can see the breadth of its product range.
In addition, comprehensive information and details on load size options and discount packages are also featured.
Baggeridge's young management team has played an integral role in developing these changes.
It is confident that they will help to achieve higher levels of customer satisfaction and a seamless, quality service.
Mark Morris, sales director at Baggeridge, believes that these small changes will make a huge difference to the way in which the company operates.
He comments: "We are looking forward to developing even stronger relationships with our customers through these changes and we will endeavour to evolve new methods of working so that we can continue to add value whenever and wherever possible.".
• Baggeridge Brick: contact details and other news
• Email this article to a colleague
• Register for the free Buildingtalk email newsletter
• Buildingtalk Home Page
Search the Pro-Talk network of sites
