Product category:
Drainage Services
News Release from: Dyno-Rod
Edited by the Buildingtalk Editorial
Team on 26 October 2005
Dyno-Rod looks to the future
Rebranding has also been implemented with the creation of Dyno-Rod Drain Services and Dyno-Rod Plumbing Services.
Dyno-Rod, one of the longest and most well established franchised drain maintenance businesses in the UK and Ireland had a turnover in 2004 of GBP53 million The company's success has been based upon its commitment to the highest possible standards, value for money and technical knowledge
This article was originally published on Buildingtalk on 11 Jan 2008 at 8.00am (UK)
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Dyno-Rod's expertise through its nationwide network extends from clearing the simplest blockage to the installation of new drains without excavation.
Whilst renowned for its operations in the domestic market, over 65% of turnover is derived from commercial customers with the insurance, utilities, facilities management and industrial sectors as the primary markets.
The company is also a leading CCTV drain survey contractor as well as being expert in small bore drains.
The Dyno Group, which also includes plumbing, locksmith, security and pest control services, were acquired by British Gas in October 2004.
Over the last twelve months Dyno has gone from strength to strength with the focus upon taking advantage of the commercial opportunities provided by the British Gas customer base.
There have also been major initiatives in the field of staff training, service management and enhanced quality control procedures.
These have all been undertaken with the principal aim of improving the 'customer experience' and ensuring that Dyno continues to fulfil its commitment to the provision of the highest levels of service.
Rebranding has also been implemented with the creation of Dyno-Rod Drain Services and Dyno-Rod Plumbing Services.
Today the company has a number of strategic commercial priorities and objectives.
These include the development of its 'on-demand' service range, sharpening its claims management expertise for the insurance market and preparing for the implementation of changes in responsibility for private sewers and lateral drains.
This final area, which is the result of changes proposed by DEFRA, will see the company further develop its expertise in small bore drainage and also focus on other technical developments.
Dyno-Rod will also use its experience of servicing domestic customers and its nationwide network as the basis for its service offer to the water industry and associated markets.
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