Product category:
Security Screens and Staff Protection
News Release from: Fendor | Subject: SAGA Contact Centre Project
Edited by the Buildingtalk Editorial
Team on 29 September 2004
FendorHansen Helps SAGA Staff
Concentrate
Staff working within a new SAGA contact centre are protected against both danger and distraction thanks to the specification of systems from FendorHansen, the specialist glazing system manufacturers.
Staff working within a new contact centre, dedicated to people over 50, are protected against both danger and distraction thanks to the specification of systems from the range of FendorHansen, the specialist glazing system manufacturers The interior fit out of the SAGA Contact Centre on the Eurokent Business Park near Ramsgate was carried out by Benson Limited, working with Pringle Richards Sharratt Architects who were the design consultants leading the project
This article was originally published on Buildingtalk on 1 Jul 2008 at 8.00am (UK)
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The overall brief for the space was to provide an inspirational space for people to work in and confound the conventional view of what a call centre should look like.
The interior layout has been imaginatively sub-divided by a roof lit winter garden and a linear arrangement of cellular offices that have been created using FendorHansen's very versatile and highly aesthetic SlimLine system of extrusions.
This has been employed to fabricate a series of elegant glazed partitions able to achieve not only a 40 dB weighted sound reduction, but also in some circumstances, a full one hour's integrity and insulation under BS 476.
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A member of the project's design team commented: "This was quite a demanding contract in terms of the performance characteristics demanded from the glazed partitions defining the separate office spaces.
While a transparent construction was required to assist with visual communication and to provide a feeling of openness, we also had to achieve high levels of acoustic insulation and fire protection.
"FendorHansen's systems met our aesthetic ambitions for the project while being able to offer the necessary physical performance." Also playing an important part in the fitting out of SAGA's Kent contact centre has been the SwingLine system of doors.
These not only blended in perfectly with the SlimLine screens but matched their physical performance as well.
FendorHansen is part of the Anglo-Scandinavian HansenGroup, one of Europe's leading fenestration specialists, with annual sales of £100 million and over 1,000 employees.
HansenGroup's activities extend from structural glazing, curtain walling and windows, fire resisting and steel glazing systems and advanced glass processing to high performance steel doorsets for fire, acoustic, security and cleanroom applications.
Following the success of the contact centre project, FendorHansen has been contracted to supply similar systems for SAGA in Folkestone.
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