Product category:
Architectural Ironmongery
News Release from: Hoppe (UK)
Edited by the Buildingtalk Editorial
Team on 24 January 2006
Hoppe (UK) appoint Michael Rigby
Associates
Michael Rigby Associates appointed to help get across the benefits of being a HOPPE (UK) customer
Reputations and perceptions are the products of experience They create conditions for change and new purchasing decisions
This article was originally published on Buildingtalk on 11 Jan 2006 at 8.00am (UK)
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But being good is not enough.
Even being the best won't help you grow if outstanding performance is kept secret from potential customers.
The value of effective communication hasn't been lost on Hoppe (UK), the leading supplier of door and window hardware.
As Roger Benton, Joint Managing Director of Hoppe (UK), explains: "We pride ourselves on the high standards we maintain across the board - in terms of product, innovation and quality, and customer service".
"But sometimes we focus so much on exceeding our customers' expectations, we forget to tell the rest of the market what we're up to".
"So we have appointed Michael Rigby Associates to help us get across the benefits of being a Hoppe (UK) customer".
"We hope that in the future everyone will know what our current customers already do - high quality products and services aren't a myth!".
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