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Product category: Facility Management and Building Services
News Release from: Ian Williams
Edited by the Buildingtalk Editorial Team on 14 March 2006

New Technical Services Manager at Ian
Williams

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New Technical Services Manager at Ian Williams is pioneering a new approach to specialist service supply.

Typically property service companies offer direct delivery of either fabric maintenance or building services, which includes specialist services such as gas and electrical installations, as well as heating and air conditioning maintenance Many organisations therefore subcontract elements that they are unable to deliver directly

This can lead to additional cost associated with the management of outsourced elements.

Additionally many companies are not registered with Corgi or NICEIC to undertake such specialist building services work.

Ian Williams Limited one of the UK's leading property services companies at the forefront of providing services to the built environment with particular expertise in the commercial, education and social housing sectors, believes that offering both these services direct significantly improves customer service levels whilst providing efficiencies in delivery.

The delivery of all services direct also supports the local economy and communities in which the company operates.

In support of this strategy and to enable a broadening of its current multi-service offering Lakhvinder Sagoo has been appointed Technical Services Manager to Ian Williams.

Since joining in January, Lakhvinder has been leading an analysis and implementation study, which will enable the further development and expansion of Ian Williams' all encompassing maintenance service.

Lakhvinder explains the changes planned: "We are currently in the process of evaluating, assessing training needs, and undergoing further dialogue with the likes of Corgi and NICEIC.

Once we have completed our compliance assessment a pilot scheme will be introduced across the business".

"The development and maintenance of our processes and procedures is the focus of my role" he added.

"This is an exciting expansion for the business; by offering the total maintenance solution we will ensure complete control by a fully qualified and trained team all of whom will be our employees".

"Managing all elements more efficiently will ensure that Ian Williams' standards and performance measurements are in place nationally and are applied consistently throughout the business".

"Customers have always had the Ian Williams assurance that quality and performance are to the very highest standard".

"By developing and investing in these services we will be providing these assurances through centrally developed processes and procedures supported by rigorous audit programmes.".

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