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Product category: Facility Management and Building Services
News Release from: Ian Williams | Subject: Property service contract
Edited by the Buildingtalk Editorial Team on 31 July 2007

Resident engagement in renewed agreement

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Tamworth Borough Council has renewed its GBP1 million property service contract with leading property service specialist Ian Williams.

The two year agreement (with an option to extend by a further year) covers repairs and redecoration of the Council's housing stock and includes innovative measures to encourage community support and involvement in the project Ian Williams is producing a Residents' Information Pack to keep members of the community informed and measure their satisfaction with the progress of works

A Residents' Liaison Officer is responsible for co-ordinating work with residents - the first time such a post has been created for a project of this kind in Tamworth.

Additionally, Ian Williams is also recruiting two apprentices (one has already started work) from the local community and offering them full and professional training.

Paul Weston of Tamworth Borough Council said: "Ian Williams impressed us at interview and won out on quality." Ian Williams, which worked with Tamworth council for the previous four years, and is delighted to have been awarded this contract.

Mike Turner, Development Director, comments: "It demonstrates our ability to provide excellent service over long-term partnerships and the creative ways we are seeking to involve the communities we serve.".

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