Product category:
Facility Management and Building Services
News Release from: Ian Williams | Subject: Responsive repairs and void works
Edited by the Buildingtalk Editorial
Team on 13 November 2007
Teign Housing partnership with Ian
Williams
The contract, worth GBP1.2m per annum, will see Ian Williams take responsibility for responsive repairs and void works to association's 3,500 homes.
The deal offers Teign, based in South Devon the opportunity to develop an open book contract and includes the provision of a dedicated resident liaison officer employed by Ian Williams Ian Flatt, general manager at Ian Williams, said: "We are delighted to have secured this contract"
This article was originally published on Buildingtalk on 17 Feb 2006 at 8.00am (UK)
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"As a company we are very keen to develop long-term partnerships with organisations which have strong aspirations".
"Teign certainly fits that criteria and we look forward to working with them".
"By directly employing a resident liaison officer we can ensure we can get the feedback we need to continually improve".
Paula Carroll, customer service manager for Teign Housing, said: "During the selection process we were particularly impressed by Ian Williams' approach to equality and diversity, their focus on customer care and their commitment developing a local labour force".
"We see this as the start of a long term partnership which will help Teign Housing ensure that we provide a high quality repairs service to our customers." ENDS.
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