Product category:
Hand Tools
News Release from: Irwin Industrial Tool Company
Edited by the Buildingtalk Editorial
Team on 13 May 2004
Training Support From Irwin
To help support its merchants and stockists Irwin is offering its customers the opportunity to invest in their own people and businesses by participating in Irwin's unique Product Training Programme.
Irwin, the UK's leading manufacturer of hand tools and power tool accessories, consistently provides an unmatched commitment to its customer base Supporting its merchants and stockists continues to be a major priority for Irwin, which is why it is offering its customers the opportunity to invest in their own people and businesses by participating in Irwin's unique Product Training Programme
This article was originally published on Buildingtalk on 22 Jul 2003 at 8.00am (UK)
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To help its customers continue to flourish, Irwin will be offering a series of FREE product and sales training workshops throughout 2004, covering Irwin's entire range of innovative products.
The training will be held in Sheffield at Irwin's new product training centre.
These unique two-day customer training programmes cover product specifications and applications with hands on practical demonstrations and product trials, enabling participants to learn the features and benefits of all Irwin tools in a purpose designed environment.
Each day will include selling techniques, including the use of open-ended questioning to establish customer requirements.
Knowledgeable staff results in improved customer service and confidence in the products they are selling, which ultimately leads to more sales and increased profitability.
The courses are free of charge and will cover either hand tools or power tool accessories.
Places are strictly limited to 8 people per course to enable the Irwin training manager to offer one-to-one support to all participants.
On completion of the training courses each participant will receive a complete product guide featuring all the information covered in the course to provide them with easy reference to what they have learnt and a certificate in recognition of their achievements.
To find out more or to book a place on Irwin's Product Training Programme, contact Linda Geary on 0114 251 9188 or visit www.irwin.co.uk.
Remember that places are limited so book early to avoid disappointment!.
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