Integral wins maintenance contract for Jockey Club

An Integral UK product story

Edited by the Buildingtalk editorial team Mar 11, 2010

Jockey Club Racecourses has asked Integral UK to maintain offices, grandstands, client boxes, stables, restaurants and conference facilities at all of its racecourses.

All 14 of its courses including Aintree, Cheltenham, Epsom and Newmarket will be maintained by Intagral, a key decision for Jockey Club Racecourses which is completing a five-year investment programme on its facilities.

The maintenance contract will come into force in phases due to the busy mix of Flat and National Hunt Racing in the club's calendar throughout the year.

Integral UK will also be responsible for racecourse facilities at Haydock, Kempton and Sandown as well as seven smaller courses at Carlisle, Exeter, Huntingdon, Market Rasen, Nottingham, Warwick and Wincanton.

Together they account for more than 20 per cent of fixtures and 30 per cent of prize money in Britain.

Integral UK will look after the racecourses through its regional offices under the overall control of a national account manager, while the Integral national call centre will provide a single point of contact for all emergency-related calls for the 14 racecourses.

Jockey Club Racecourses will be able to track call progress at any time through a client web portal.