Product category:
Heating Systems, Controls and Management
News Release from: Johnson and Starley | Subject: British Gas STEPS programme
Edited by the Buildingtalk Editorial
Team on 17 October 2005
Stepping up service levels in comfort
British comfort solutions manufacturer, Johnson and Starley, has won the coveted British Gas STEPS programme.
British comfort solutions manufacturer, Johnson and Starley, has won the coveted British Gas STEPS programme The award recognises Johnson and Starley-s outstanding performance in the management and supply of parts to British Gas, following "major achievement" Awards in the past
This article was originally published on Buildingtalk on 6 Aug 2008 at 8.00am (UK)
Related stories
Dryflow product range from Johnson and Starley
Johnson and Starley specialises in design and production of a comprehensive selection of ventilation and heat recovery equipment where installation of ductwork is not practical.
Renoxtra Sedbuk Band A combination boiler
RenoXtra high efficiency combination condensing boiler from Johnson and Starley features a new gas saver module built into the cabinet of the boiler and provides additional system efficiency.
Pushing ahead of the most notable industry names, Johnson and Starley has maintained a top-three presence in the STEPS (Suppliers Towards Excellence Programme) for a number of years and its investment in people, systems and customer service has now been recognised as the best.
The company's Phil Green, Spares Manager, is rightly proud of the achievement, "We've worked very hard on accuracy and service for many years and this award will not stop us from pursuing our programme of continuous improvement." Factors taken into account for the STEPS award include delivery in the specified time, accuracy of picking and delivery, packaging and labelling, invoice accuracy and timing.
Johnson and Starley stock around 2000 lines available to British Gas - as well as a large number of "one-time buys" - and almost 40,000 items were delivered in the 12-month award period.
Managing Director of Johnson and Starley, Glenn Page, had no hesitation in congratulating his team, "Phil and his department have been involved with this project for ten years and we have built a winning platform for service and supply of world-class products".
"I could not be more happy for the company and the spares department in particular".
Johnson and Starley were established in 1922 and for over 80 years have provided innovation to the UK heating industry.
As a manufacturer of 'Home Comfort Solutions' the company offers an extensive range of warm air heaters and ventilation products in addition to high efficiency boilers.
They offer the complete heating and ventilating range to heating installers and specifiers.
Johnson and Starley has built up a reputation as a manufacturer of high quality, reliable, long lasting, fuel efficient products which offer cost effective solutions. Request a free brochure from Johnson and Starley ...
• Johnson and Starley: contact details and other news
• Email this article to a colleague
• Register for the free Buildingtalk email newsletter
• Buildingtalk Home Page
Search the Pro-Talk network of sites
