UK Kitemark First For Radway

Edited by the Buildingtalk editorial team Jun 14, 2004

Public sector window contractor, Radway, has been awarded the BPF Code of Practice W3621/2 Kitemark, which monitors the survey and installation of replacement PVC-U windows and doorsets.

Public sector window contractor, Radway, has become one of the first companies in the UK to be awarded the BPF Code of Practice W3621/2 Kitemark, which monitors the survey and installation of replacement PVC-U windows and doorsets.

One of five contractors to pilot the scheme, Kommerling fabricator Radway Door and Windows Ltd.

succeeded -- with only two other organisations -- in fulfilling the rigorous criteria required to be awarded the new BSI Kitemark.

The new standard recognises the direct relationship between manufacturing and installation, maintaining the strong emphasis on value and performance through to the installation process, including CSCS registration and NVQ level 2 training for key personnel.

Sales and Marketing Director John Park-Davies says: "With customer communication a vital part of our daily activities, we were able to demonstrate effective procedures for monitoring product information, contractual operations, and customer care and reporting feedback." Already monitoring the quality of installation within the scope of its existing Quality Management System BS EN ISO 9001:2000 Licence, Radway welcomed the introduction of the new Kitemark scheme, with its demands and expectations of the construction industry.

An approved NVQ Training Centre, Radway demonstrated the personnel development skills and management of its network of supply chain partners to the highest standards.

Says John Park-Davies: "Radway fully embraces the BPF Code of Practice W362/1, along with the system suppliers' requirements to ensure installations are undertaken to meet the stringent standards -- which were fully explored by the BSI in a series of in-house and site audits, for compliance." Radway is one of the UK's leading commercial fenestration contractors, manufacturing K?mmerling windows solely for its own contract work in the social housing, local education, health trust, and Ministry of Defence sectors.