Konstructa delivers excellent service
In customer satisfaction surveys, site accommodation provider Konstructa Hire has consistently achieved excellent marks with an outstanding average score of 9.3 out of 10.
After a year in industry, Konstructa Hire has triumphed in its most important challenge to date, meeting and exceeding customer expectations.
The in-depth customer survey interrogates the complete customer experience from initial enquiry through to delivery and building installation.
Key areas covered include the speed of response from administration and sales staff and maintenance of delivery dates originally agreed.
Significantly, building quality ranked the highest score with an average of 9.6 out of 10, clearly demonstrating the company's commitment to delivering customer peace of mind through newly-manufactured site accommodation.
With a fleet of high-quality anti-vandal products which can be double and triple stacked, Konstructa Hire commits to delivering stock cabins to a customer's site within 48 hours of the order being placed.
Konstructa Hire General Manager, Alan Paige, said, 'At Konstructa Hire we are committed to providing the highest standards of service to our customers alongside excellent quality cabins.
'Our team of highly experienced specialists are available at all times to provide expert advice and are committed to ensuring that units are delivered promptly, reliably and safely.
Our aim is to demonstrate to customers that Konstructa Hire delivers a highly professional service that they can rely on completely - something that we believe has been lacking in this market to date'.
Konstructa Hire accommodation can be tailored to suit customer needs, including features such as corporate livery.
The product range includes site offices, mess rooms, drying rooms, toilet units, as well as secure and container storage.
John Cunningham, Site Manager at Longcross Group says 'Konstructa Hire exceeded all of our quality and service requirements, even continuing to ensure our needs were met after the installation with a helpful project management service.
We will certainly go straight to Konstructa Hire in future".
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Company Konstructa Hire
Category Industrial, Portable, Modular and Prefabricated Buildings
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