Product category:
Lifts and Stairlifts
News Release from: Pickerings Lifts Europe | Subject: Escalator division
Edited by the Buildingtalk Editorial
Team on 06 March 2008
Pickerings Lifts launch Escalator
Division
Pickerings Lifts has launched a new Escalator Division, to supply and maintain a broad range of standard and bespoke escalators and travelators.
Historically, Pickerings has provided a limited escalator repair service as part of its broader maintenance services offering The new Division, by contrast, will provide a wide-ranging install, service and repair service by an experienced team of specialist escalator engineers and include both new escalators and a full modernisation service
This article was originally published on Buildingtalk on 4 Feb 2008 at 8.00am (UK)
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"As a business, much of our historic success has been founded on listening to our customers and responding to their needs," says Lynn Humble, who heads up the Escalator Division.
"More recently, many of them have expressed a desire for an expert 'one-stop shop' provider of interior and exterior transport solutions - including passenger and goods lifts, escalators and travelators - and we are now able to satisfy this demand with a comprehensive, end-to-end product and service offering through a single point of contact".
Bespoke service.
The standard Pickerings product range includes the LE Escalator, HD Escalator and PC Travelator.
"In addition, as a company we have unrivalled expertise in developing bespoke solutions to meet specific end-user needs," confirms Humble, "and have now extended this capability to the design and development of specialist escalators".
"At the same time, we recognise the critical importance of providing exceptional service in this market".
"As a result, we have recruited a customer support manager with extensive escalator experience and customers will also benefit from a team of expert escalator installation and maintenance engineers," she confirms.
Further, and in line with the company's Lifts Division, Pickerings Escalators will provide a 24 hour, 365 day a year rapid response breakdown and maintenance service, next-day parts delivery, quality technical support, systems integration with management and reporting systems and advice on Health and Safety and other regulatory issues.
"Our goal is to become established as a major provider of escalator solutions, recognised as offering the same product quality backed up by unrivalled support and maintenance as in our established Lifts Division," says Humble.
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