Stannah Win National Network Rail Contract

Stannah Lift Services, a national lift service provider, have been awarded a new 10 year contract from Network Rail, that will continue their eight year association.

Stannah Lift Services have already managed the Network Rail contract since 1995 and the renewal from April 04 is testament to the success of the relationship between the two companies to date.

The new contract, worth over £800,000 per year, is to continue to provide maintenance, repair and emergency call-out to Network Rail nationwide for more than 500 lifts, of all types, over 200+ sites across the UK (including Scotland).

212 highly trained Stannah engineers provide 24 hour cover with a 2 hour response time to call-outs.

Stannah Lift Services provide a single point of contact with a dedicated team co- ordinating the Network Rail account with their eleven local branches across the UK.

Jon Stannah, Managing Director for Stannah Lift Services Ltd comments: "We are delighted to have secured the new Network Rail contract from within a very competitive field.

Our past experience, together with our efficient Osingle point of contact1 provided by our national contracts team, greatly assisted our bid for the 2004 contract.

In addition to our growing branch network providing fast local service, our continued investment in new technology also impressed Network Rail.

Our new mobile communications system means that every one of 212 service engineers has remote access to our customers lift portfolio ensuring that each job's status is visible every minute of every day.

This new technology has improved our performance and helped us win and manage our national contracts with even greater efficiency.

We look forward to the continuation of our strong working relationship with Network Rail.

" In addition to the general repair and maintenance of Network Rail lifts Stannah are involved in many lift refurbishment and renewal projects at stations across the UK.

This work ensures each lift meets the Disability Discrimination Act requirements, making them suitable for independent use by all members of the public, including those with disabilities.

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