Sapa customers switch on to new technology

Sapa Building Systems has rolled out a new interactive Web Shop that is revolutionising how they and their customers conduct their business.

Sapa Building Systems has rolled out a new interactive Web Shop that is revolutionising how they and their customers conduct their business.

The launch of the web shop is the result of GBP300k of investment and over 2 years of research and planning.

Whilst the concept of on-line trading is well established in some areas of industry, the potential for the fenestration industry is relatively new.

The Sapa web-shop goes beyond offering customers a simple on-line ordering facility and takes them to the next level in interactive trading.

Jon Palethorpe, Sales and Marketing Director for Sapa commented: "The over-riding benefit to customers is that they are in control as it allows them to view and check the status of an order, check a delivery or confirm a price at any time of the day or night".

"Technical data such as product manuals and bulletins are also easily accessible to the user and because the web-shop alerts the user to new product updates, our customers can be confident that they are always viewing the most up to date information available".

The web shop facility, which was phased in over a number of months to ensure that customers received all the training they needed to be confident in operating the system, is part of a multi-million pound investment in new technology at Sapa.

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