Product category:
Builders Merchants
News Release from: Screwfix Direct
Edited by the Buildingtalk Editorial
Team on 06 December 2006
Screwfix Direct sales continue to grow
Financial results for the 13 weeks ended 28 October 2006 show that Screwfix Direct sales grew by 27.2%.
Financial results for the 13 weeks ended 28 October 2006 show that Screwfix Direct sales grew by 27.2% to GBP91.4 million with retail profit increasing by 38.3% to GBP6.5 million Jeremy Maxwell, Marketing Director at Screwfix Direct comments, "We are delighted to report that customer count, order numbers and average order values are ahead of last year
This article was originally published on Buildingtalk on 17 Jan 2005 at 8.00am (UK)
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Screwfix continues to drive sales by developing its product range, investing in price and promotions, focusing on customer service and rolling out Trade Counters.
"The Screwfix Trade Counter roll-out programme is accelerating with 11 branches being opened in the third quarter and seven more to be opened in the last three months of the year, bringing the total to 36.
We are sure that these new branches will prove to be just as popular with our local customers." Maxwell adds, "Our new ranges of bathroom suites and fixings have performed very well and our line up of deals and special offers has been very popular with customers.
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Half of these products are cheaper than they were five years ago, a further 400 prices are lower than last year and another 900 are lower than in our previous catalogue!".
He concludes, "In support of this strong sales growth, we have maintained high levels of service for customers through each of our three sales channels: screwfix.com, Trade Counters and our telephone Contact Centre in Yeovil.
Just two months ago, the Screwfix Contact Centre won top prize for "customer service" at the European Call Centre Awards and we are very proud of this achievement.
Our thanks go to everyone here at our Head Office and Contact Centre in Yeovil, as well as our teams based around the country in our Trade Counters and Distribution Centres, for their dedication, commitment and continued support".
Fully committed to customer care and support, Screwfix Direct combines no-nonsense trade prices with quality products and a fast, efficient service.
Despatching, on average, over 70,000 parcels a week, the company offers next day delivery on over 14,000 screws, tools, fixings and accessories, as well as larger items such as garage doors, kitchens and complete bathrooms on 7, 14 or 21-day delivery terms.
Customers can also purchase from the range at local Trade Counters throughout the country.
As at 1 December, 2006 Screwfix Direct Trade Counters can be found in Yeovil, Bristol, Gloucester, Colchester, Eastbourne, Chelmsford, Cheltenham, Crawley, Swindon and Reading in the South of England, as well as Enfield, Luton, Harlow, Croydon and Park Royal in London and Birmingham, Kettering, Stockport, Aintree, Chester, Doncaster, Dudley, Nottingham, Burton on Trent, Birkenhead, North Shields, Gateshead, Hull, Middlesbrough, Shrewsbury, Scunthorpe, Stockport, Trafford Park, and Derby in the North.
In Scotland, Trade Counters have also opened in Glasgow, Edinburgh and Falkirk.
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