New approach to training from Sentinel

Sentinel new e-learning training package for installers designed to help them save time, reduce call backs to jobs and to help them offer the most energy efficient solutions possible.

Sentinel, the UK's leading chemical water treatment provider for domestic heating systems, has launched its new e-learning training package for installers designed to help them save time, reduce call backs to jobs and to help them offer the most energy efficient solutions possible to their customers domestic heating and hot water requirements.

To help installers respond to the need for water treatment training, after liaising closely with its customers, Sentinel decided that the best way to provide the highly flexible training that installers felt they needed was to go down the e-learning route - to provide the training course for all installers who wanted it - but in a way that allowed them to undertake that training in their own homes at a time that suited them.

The vast majority of installers have their own PCs or laptops and providing an interactive training programme on a CD would allow installers to get all the information they needed in a very user friendly package.

The new e-learning pack is available is available from early October 2006 and provides installers with a basic understanding of corrosion, scaling and fouling in a typical central heating system and the actions that should be taken to address and cure these problems.

The training is divided into easy to use modules designed to help installers to provide the best possible solutions to all central heating requirements.

Topics on the CD include a closer look at the Benchmark scheme and its requirements, central heating system design issues, causes of corrosion and related problems, in addition to water analysis and the benefits of power flushing.

The CD comes as part of an easy to use pack that also includes Sentinel Product Information and a handy user manual guide, the DWTA Code of Practise, Sentinel technical information sheets, energy efficiency information and a promotional voucher that entitles recipients to complimentary Sentinel X100 and X400 concentrates.

Sentinel's Hannah Thompson says the new CD has been warmly received by installers who have trialled it for Sentinel to ensure it meets their needs: "The best thing is that it allows installers to learn at their own speed and in their own time".

"They can approach it in several stages or go through the whole programme in one go - it's up to them".

"And because they have the pack for themselves, they can go back over the information whenever they want to".

"It really is as flexible as it can be".

The programme includes question and answer areas so you can check if you have really picked up all the information you need from the sections you have covered.

Hannah Thompson again: "As a company we fully support training in the industry to raise standards across the sector, but we have to respect the feedback we've had that after all the Building Regulations Part L changes, there is a great deal of training on offer in the marketplace at a time when installers feel they cannot afford to attend every course they feel is of value to them".

"We want to support the demand for knowledge but in the most easily accessible way we can and we believe that this new e-learning programme will help installers to get the training and knowledge base they want, in the way they want it".

The Sentinel e-learning pack is available at £29-95 -it can be ordered and paid for on the Sentinel website.

For more information and further details of the new e-learning training programme visit the Sentinel website.

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