20th anniversary using Spectus Window Systems
House of Anderson has used the Spectus system (currently Elite 70) since branching out into manufacturing in 1987.
House of Anderson 1905 celebrated its 20th anniversary using Spectus Window Systems at the end of 2007.
The Lancashire-based family firm received crystal decanters for its 10th anniversary from Spectus and a bottle of 20-year-old whisky for its recent 20th.
House of Anderson has used the Spectus system (currently Elite 70) since branching out into manufacturing in 1987.
Chief Executive Paul Lusted, who's worked for the company for 26 years, says: "We found it difficult to get the quality of profile we needed, but the Spectus system had the best specification then, and it still has now".
"It's more robust than other systems".
"Only once since we started fabricating the Spectus profile have we had a problem".
"A couple of weeks ago a customer reported that one of the sealed units had failed - from windows fitted 20 years ago".
""Over the years we've been through two or three horrendous recessions and turn downs in the market.
But we've only stopped trading twice - during the two World Wars! What's kept us afloat is using the best materials and sticking to our guarantees.
We now have a huge loyal customer base to turn to, and get six or seven 'thank you' letters a week.
Most of our work is repeat business, despite operating only in the LA postcode area.
We have no problems with saturation in the market.
There are thousands of badly designed and badly installed windows that can be replaced"".
"House of Anderson has always offered building, plumbing and glazing services with its own installers".
"Windows and conservatories make 80% of its business".
"Paul continues: "In the year to date we're 6% up on last year, and although the credit crunch may make sales more difficult, we're confident we can grow in 2008 too.
As hardy Northerners we're used to turning round business in tough times".
""We've always appreciated Spectus's support: the team is approachable and reliable, and we get through to the decision-makers when we need to".
"The whisky helps, too! We're hoping for a crate on our 30th anniversary".
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