Ofgem praises scheme to identify 'honest brokers'

New scheme to identify the 'honest brokers' of the utilities industry will help the building industry find the best deals on energy from professional suppliers.

A new scheme to identify the 'honest brokers' of the utilities industry will help the building industry find the best deals on energy from professional suppliers.

Ofgem, the government energy regulator, has applauded the launch of the new Utilities Intermediaries Association (UIA) which has introduced a new 'boat mark' to help customers identify utilities brokers who will deliver a professional service.

The formation of UIA is an important step in regulating the industry and the organisation is committed to driving up standards in energy brokerage and consultancy and taking to task any rogue operators.

At the recent launch of UIA Ofgem said: "We welcome the UIA initiative as the first step to the self regulation of third party intermediaries in the energy market".

"We hope that the Code of Practice increases consumer confidence - giving customers the assurance that their independent representative is acting with their best interests in mind".

Energy management company Utility Auditing is one of the first brokers in the industry to be accepted into the UIA.

Jeff Wealands, technical director for Utility Auditing and a UIA council member, said: "Energy, water and telecommunications are now some of the most expensive business overheads, which is why the vast majority of businesses use brokers to help them find the most competitive deals".

"Now they can have confidence that if they see the UIA 'boat mark' that they will receive professional and transparent service and access to a process of redress".

For further details contact Utility Auditing.

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