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XS CAD Announces Instant Online CAD Support

Edited by the Buildingtalk editorial team Jul 15, 2003

XS CAD Limited - a specialist CAD Services company in the UK has today announced improved CAD support packages for new and existing customers.

Using the latest web-based technology XS CAD offers email based support and instant messaging based support.

Not only is this support method much cheaper than telephone based support - it also allows the creation of a database of support queries and solutions for future use - improving quality of service and reducing support costs further.

XS CAD deals with 99.5% of queries during the dialogue, the remainder are handled within 12 hours.

Support will be offered for AutoCAD 2D and 3D, Architectural Desktop, IntelliCAD, Microstation and Visualisation packages 3DS VIZ and 3DS MAX for AEC projects.

This is another exiting technical development from XS CAD - a company recognised as early adopters of technology as evidenced by becoming the first company in the UK to subscribe to ProjectPoint Buzzsaw from AutoDesk for online collaboration.

XS CAD specialises in CAD conversions, M and E detailing and creating 3D models for building services or for visualisation purposes for the AEC sector.