Aggregate Industries achieves prestigious accreditation for fifth year running

  • 24 Oct 2018

Aggregate Industries has announced that it has achieved the Chartered Institute of Credit Management’s ‘quality accreditation’, having received the accreditation consecutively since 2010.

The CICMQ accreditation is formal recognition of Aggregate Industries’ commitment to quality, continuous improvement and best practice within its Credit Services team.

Aggregate’s Credit Services team is made up of 34 full-time employees (including three apprentices) and is responsible for handling inbound payments, allocation, credit risk, cash collection and legal for the company.

Apprentices within the Credit Academy were tasked with organising this year’s re-accreditation, which included an assessment process on the team’s approach to credit policy, compliance, customer service, staff development, monitoring performance and roadmap and stakeholder management.

In addition, the apprentices had the opportunity to present their experience at the CICMQ best practice event as a result of the process and accreditation.

Phil Rice, Head of Credit at Aggregate Industries, comments: “We are constantly looking at ways to develop our systems and processes, and there have been a significant number of changes in the Credit Services team since we first achieved CICMQ accreditation in 2010. We’re delighted to achieve CICMQ accreditation for the fifth time, and our apprentices did an excellent job in securing this on the business’ behalf. CICMQ accreditation is incredibly important and enables us to differentiate ourselves from our competitors and share best practice with other CICMQ accredited companies.”

Visit the Aggregate Industries website

Leave a Reply

Latest news

MRA

MRA shortlisted for 15 Construction Marketing Awards

Full-service agency MRA Marketing has been shortlisted for 15 awards across 10 categories in this year’s prestigious Construction Marketing Awards (CMAs).

Posted in Articles, Awards, Building Associations & Institutes, Building Industry Events, Building Industry News, news

ASSA ABLOY

ASSA ABLOY hands-free solutions to help limit the spread of COVID-19

There are a range of hands-free door opening solutions – available to suit all budgets and needs – that can help minimise the spread of infection, says the ASSA ABLOY Door Hardware Group.

Posted in Access Control & Door Entry Systems, Architectural Ironmongery, Articles, Building Industry News, Building Products & Structures, Doors, Health & Safety, news, Security and Fire Protection

C-TEC

C-TEC creates new evacuation alert video

Leading life-safety systems manufacturer, C-TEC, has created a new Evacuation Alert Systems video.

Posted in Articles, Building Industry News, Building Services, Facility Management & Building Services, Health & Safety, Security and Fire Protection, Video of the Week

Baxi

Launch of Baxi Assure offers the complete home service for contractors

As the UK moves towards net-zero carbon emissions by 2050 and an ever-growing demand for housing, Baxi has launched a suite of products and services for heating and hot water systems – Baxi Assure.

Posted in Articles, Building Industry News, Building Services, Heating Systems, Controls and Management, Heating, Ventilation and Air Conditioning - HVAC, Innovations & New Products, Posts, Sustainability & Energy Efficiency