Advanced’s recent customer survey has highlighted its position as an industry-leading fire systems business, in terms of product quality and customer service.
The survey was developed to assess the company’s position in the market and determine where it can improve.
Covering all aspects of the business, such as brand, products, support and after-sales, the survey was completed by Advanced’s customer and stakeholder groups.
99% of respondents claimed that they would recommend Advanced’s products to others, whilst 91% stated that quality was the most important factor when choosing the company’s products.
Advanced’s reputation was also endorsed: 86% declared the company the best, or one of the best, fire systems supplier, with 70% finding their products easier to use than others on the market. 72% also stated that Advanced’s products perform better than others overall.
91% of respondents ranked Advanced’s technical support as excellent or good; 87% said the same about its training.
An area that was highlighted for improvement was awareness of the features available to members of the company’s Advanced360 online tech support people; the company is currently working on correcting this.
Nationwide Windows & Doors has devoted time, clever product design and testing at levels never previously seen to launch its next generation GRP fire door range.Posted in Access Control & Door Entry Systems, Articles, Building Industry News, Building Products & Structures, Doors, Health & Safety, Innovations & New Products, Retrofit & Renovation, Security and Fire Protection, Windows
Data showing spiking humidity levels on construction sites are a growing concern for the sector, according to a new report from temporary power company, Aggreko.Posted in Articles, Building Industry News, Building Services, Facility Management & Building Services, Health & Safety, Heating Systems, Controls and Management, Information Technology, Posts, Research & Materials Testing, Site Preparation, Thermal Imaging and Monitors
Leading housing provider Stonewater is taking full advantage of the excellent thermal efficiency of Kingspan Kooltherm K108 Cavity Board at a new affordable housing development in Dorset.Posted in Articles, Building Industry News, Building Products & Structures, Building Services, Case Studies, Insulation, Restoration & Refurbishment, Retrofit & Renovation, Walls
Freefoam has strong ties with contractors, architects and specifiers, thanks to its ‘The Power of Many’ approach.Posted in Articles, Building Industry News, Building Products & Structures, Cladding, Posts, Restoration & Refurbishment, Retrofit & Renovation, Roofs, Walls