GGF Statement: Follow the guidance, protect the NHS and save lives

  • 18 Jan 2021

The Glass and Glazing Federation (GGF), the industry’s main trade organisation, is urging all companies in the glass, glazing, fenestration and home improvement sectors, to follow the GGF and Government COVID Safe Guidance, to not only protect themselves and their customers, but also to protect the NHS and help save lives. 

In a statement to GGF Members and the media, John Agnew, Managing Director (pictured below), said: 

“In the light of continuing high numbers of cases, fatalities and hospitalisations due to COVID-19, it is vital that not only GGF Members, but all companies in the industry adhere to the GGF and Government Safe Guidance.

“From the recent Government updates and statistics, the COVID-19 situation has been deteriorating. It’s therefore imperative that all companies continuing to operate in our industry, follow the GGF and Government Safe Guidance to protect the NHS and save lives.

“Our advice is based not only on the latest Government information in relation to the new more virulent variant of the coronavirus, but also on the many consultations we have held with GGF Members, political advisors and government departments as well as legal and health and safety experts.  

“The GGF Guidance urges home improvement companies to cease until further notice, activities such as door to door selling, canvassing and in-house pre-booked selling. All sales activity should be done remotely, i.e. by phone, email or video call. 


“In England, Wales and Northern Ireland, surveys and installations in people’s homes can continue as long as the safe Guidance is being followed. 

“Similarly, manufacturing, processing, fabrication, supply, on-site construction (new build) and inspections can continue if the Safe Guidance is followed. 

“In Scotland and the Republic of Ireland, only essential (such as emergency repairs and maintenance) should be carried out following the Safe Guidance. 

“This is the broad GGF advice but for more detailed information we urge all companies in the UK and Republic of Ireland, that if in any doubt regarding any of their operations, to check with local authorities or if applicable their devolved Government.

“The GGF has issued to our Members all the relevant web links to each respective Government webpage to ensure that the Safe Guidance for each country and area is easily accessed. These links are also available on the dedicated COVID news page on the GGF website.

“In the last few days, we have issued the very latest Safe Guidance to GGF Members via direct emails and when we receive further information on any changes to the situation we will inform our Members and the industry.

“In the meantime, the GGF message is loud and clear, if you are working, follow the GGF and Government Safe Guidance, protect the NHS and save lives.”

In the last week, the GGF has issued the latest guidance via the GGF Member’s e-newsletter ‘Members First’ and updated the news section on the GGF website.

Furthermore, the GGF has created a new reader-friendly COVID Guidance Table covering all sectors in the industry and all geographic areas in the UK and the Republic of Ireland.

The GGF has also launched a new COVID Safe Guide for Manufacturers and the Supply Chain to increase its portfolio of COVID Safe Guides, that now provide Safe Guidance for homeowners, installers and the entire supply chain. 

In conjunction with its subsidiary company FENSA, the GGF has also published joint advice for consumers on the latest lockdown restrictions with advice to help them deal with companies remotely during the sales process.

This guidance is available on the FENSA website and, the GGF’s consumer advice site.    

To access the very latest GGF and Government guidance please click on the links below: 

GGF COVID Web news page (with GGF COVID Guidance Table covering all sectors and geographic areas)

GGF COVID Guide for Manufacturers and the Supply Chain  

GGF COVID Guide for Installers 

GGF COVID Guide for Homeowners


Glass and Glazing Federation
40 Rushworth Street

t: 0207 939 9101

Visit the Glass and Glazing Federation (GGF) website

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