As well as expanding its service division, GEZE UK has introduced six supervisor positions for its regional offices, to oversee continued quality and improvement, alongside an increasing market share of the UK’s service industry.
The field operations supervisors’ will prove important to support engineers in the field, ensuring continuity of service and quality standards to further improve the customer experience.
Each field operations supervisor will be responsible for a number of engineers, spanning several offices. The intention of this is to encourage the development of best practice, which will be overseen by Adam Presdee, GEZE’s service operations manager.
Most of their time will be spent working in tandem the engineers, providing support, expertise, monitoring and assessment. Their management duties will also include training, reviews and audits of completed works.
The new field operations supervisors feature in the above photo; from left to right, they are as follows: Ian Fletcher, Julio Meneses, David Yearnshire, Matt Lovatt, Gary Wootton and Chris Boult
Adam Presdee commented: “It demonstrates GEZE UK’s confidence in the ability of the team that it is willing to invest in its expansion which in turn should lead to improvements in in the quality of service and continued growth in the UK service sector.”
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