Lakes Bathrooms, manufacturer and supplier of showering spaces, was delighted to be awarded the ‘Rapid Speed of Response’ award last month at the national Graham bathroom showroom conference.
The award recognises the company’s efforts to make the sales process as quick and effective as possible and offer excellent customer service. The awards event took place in July 2018 and saw Graham’s Senior Category Manager (Bathrooms), Lucy Barriball, and Marketing Director, Ian Kenny, present the award to Lakes Bathrooms. The ‘Rapid Speed of Response’ award is the second award the company has received from Graham in the last six months after scooping ‘The Customer Intimacy Award’ in December.
Ian Kenny adds: “The Rapid Speed of Response award is based on interaction before, during and after the sales process, whether that is to do with showroom refits, supplying price or stock information, or even remedial action after installation. It is voted for by all the Graham Showroom consultants so it’s a very strong endorsement across the UK.”
Lakes has always prioritised its customer service, stock availability and speed of delivery, and was the first company to standardise on PureVue HD ‘low iron’ glass and AllClear advanced glass technology across Island, Coastline and Classic Collections to give customers the best possible products with no extra costs.
“We’re delighted Graham staff rate our service highly as we aim to provide the best service and maintain the best relations with customers,” says Lakes Sales & Marketing Director Mike Tattam. “Graham is constantly investing in innovative and engaging showrooms which is where we are focusing too.”
Tel: 01684 853 870
When imagining a corporate data breach, visions of black-hat wearing hackers being pursued by cybercrime investigators may come to mind. The reality is often more mundane, as ASSA ABLOY explain…Posted in Access Control & Door Entry Systems, Articles, Building Industry News, Building Products & Structures, Doors, Health & Safety, Information Technology, Publications, Research & Materials Testing, Security and Fire Protection
Leading bathroom manufacturer, Geberit, has been announced as a finalist in two categories in the 2020 Builder Merchants Journal (BMJ) Industry Awards.Posted in Articles, Awards, Bathrooms & Toilets, Bathrooms, Bedrooms & Washrooms, Building Industry Events, Building Industry News, Building Products & Structures, Building Services, Drainage, Drainage, Guttering, Soffits & Fascias, Heating Systems, Controls and Management, Heating, Ventilation and Air Conditioning - HVAC, Innovations & New Products, Interiors, Pipes, Pipes & Fittings, Plumbing
Depending on the type of tiles used, the substrate, and its surrounding environment, it is crucial to choose the right tile adhesive for the job; Saint-Gobain Weber explains how to choose the best flexible tile adhesive for each project.Posted in Articles, Building Industry News, Building Products & Structures, Floors, Restoration & Refurbishment, Retrofit & Renovation, Walls
This article sees Aluprof UK Limited’s MD Wojciech Brozyna question the performance of any installed system to meet its specified performance.Posted in Aluminium Products, Articles, Building Industry News, Building Products & Structures, Building Systems, Facades, Restoration & Refurbishment, Retrofit & Renovation, Walls