Tracker has been developed to manage daily workloads, appointment scheduling, key documents and data in a property-centric manner to support Green Deal and ECO activity for GDAOs, GDPs, GDAs and GDIs.
A key feature of Tracker is the connectivity from field worker to the back office, which has been augmented in version 3.1 with the addition of the lone worker feature. Tracker not only integrates with a business’ existing internal systems – it also works as a standalone workflow system.
Tracker works alongside the customer journey to connect assessors, installers and operational teams through specific business stages by communicating activity in real time.
It also has the ability to go mobile in real time, enabling data to be transferred to the back office on the move.
Tracker now offers two versions: Standard and Professional, allowing companies to select the software elements most relevant to its operational requirements and business KPIs.
The Professional version is widely used by energy performance companies, but the Standard version now makes Tracker more accessible and flexible on price.
Both versions still include the vital workflow management, customer management, data extraction and RSAP connectivity features required by industry approved assessor companies.
A full list of features for both the Standard and Professional versions of Tracker can be found on the Stroma website.
Steve Horrocks, Technical Director, commented: Version 3 of Tracker served to bring together a number of our software tools to work together under a single platform.
The latest release has continued this process with the inclusion of ECO, private finance, rental market functionality and more as an integral part of the Tracker workflow management software. All users now have improved access to industry approved tools which effectively and compliantly manage energy assessment and rental market activity.
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