Aggregate Industries has announced that it has achieved the Chartered Institute of Credit Management’s ‘quality accreditation’, having received the accreditation consecutively since 2010.
The CICMQ accreditation is formal recognition of Aggregate Industries’ commitment to quality, continuous improvement and best practice within its Credit Services team.
Aggregate’s Credit Services team is made up of 34 full-time employees (including three apprentices) and is responsible for handling inbound payments, allocation, credit risk, cash collection and legal for the company.
Apprentices within the Credit Academy were tasked with organising this year’s re-accreditation, which included an assessment process on the team’s approach to credit policy, compliance, customer service, staff development, monitoring performance and roadmap and stakeholder management.
In addition, the apprentices had the opportunity to present their experience at the CICMQ best practice event as a result of the process and accreditation.
Phil Rice, Head of Credit at Aggregate Industries, comments: “We are constantly looking at ways to develop our systems and processes, and there have been a significant number of changes in the Credit Services team since we first achieved CICMQ accreditation in 2010. We’re delighted to achieve CICMQ accreditation for the fifth time, and our apprentices did an excellent job in securing this on the business’ behalf. CICMQ accreditation is incredibly important and enables us to differentiate ourselves from our competitors and share best practice with other CICMQ accredited companies.”
Visit the Aggregate Industries website
The UK-wide Steel Window Association members are the established, proven experts in the renovation and sympathetic refurbishment of steel windows and doors in both domestic and commercial premises.
Posted in Architectural Ironmongery, Articles, Building Associations & Institutes, Building Industry News, Building Products & Structures, Building Systems, Doors, Glass, Glazing, Restoration & Refurbishment, Retrofit & Renovation, Steel and Structural Frames, WindowsThe Rooflight Association has published a series of ‘Quickguides’, covering the fire rating requirements for use of rooflights in buildings for each of the four devolved UK nations.
Posted in Articles, Building Associations & Institutes, Building Industry News, Building Products & Structures, Building Regulations & Accreditations, Building Services, Ceilings, Health & Safety, Innovations & New Products, Lighting, Publications, Restoration & Refurbishment, Retrofit & Renovation, Roofs, Security and Fire Protection, Walls, WindowsThe key to finding a door closing solution for every application at a large site? Product range and expert support – ASSA ABLOY has more…
Posted in Access Control & Door Entry Systems, Architectural Ironmongery, Articles, BIM, Infrastructure & CAD Software, Building Industry News, Building Products & Structures, Building Services, Case Studies, Doors, Facility Management & Building Services, Health & Safety, Information Technology, Retrofit & Renovation, Security and Fire ProtectionA package of products from Alumasc Water Management Solutions (AWMS) has been used for the external refurbishment of the roofline at Weston General Hospital in Weston-Super-Mare.
Posted in Aluminium Products, Articles, Building Industry News, Building Products & Structures, Building Services, Building Systems, Case Studies, Cladding, Drainage Services, Drainage, Guttering, Soffits & Fascias, Fascias, Restoration & Refurbishment, Retrofit & Renovation, Roofs, Walls