CCF launches a new Delivery Management System to raise the bar when it comes to providing efficient, controlled, and reliable deliveries.
The new Delivery Management System offers a more responsive and improved way for customers to receive delivery updates from CCF. All the customer has to do is provide the desired delivery date, site information, and a contact number. CCF will then take care of the rest.
On the day of delivery, on-site customers receive a text message with a two-hour time slot and a portal link. This will show full details of the products that will be arriving.
When the delivery is on its way, site contacts will then see exactly where the CCF driver is via a live tracking system. For extra reassurance, another text notification is sent to the team twenty minutes before arrival.
Upon completion, a digital proof of delivery is emailed to the appropriate contact. This conveniently helps to reduce the time spent on administrative work.
The CCF Delivery Management System is available for customers to use nationwide, backed by CCF’s excellent delivery vehicle fleet, and completely customer focused service proposition commitment.
Catherine Gibson, Managing Director at CCF, comments: “Our approach to working together with our valued customers and colleagues, to continually seek out and take action on important feedback, is crucial to maintaining our market leading position at CCF.
“We believe that by developing new tools in response to customer insights and industry trends, the best service possible can be provided. Technology like the Delivery Management System will help to bridge the gap between customers, delivery drivers, and local branch teams.
“As a result of this, any room for doubt is eliminated due to the complete transparency of what is being delivered and when. This is fantastic news for our customers and it is our ambition to always continue to find new ways to improve.”
For further information about CCF’s Delivery Management System, visit www.ccfltd.co.uk/delivery-management-system.
To find your nearest CCF branch, please visit: www.ccfltd.co.uk/branch-locator
ROCKWOOL® has launched a whitepaper – Flat roofs: The functional fifth façade – to support fire safety of multifunctional roofs.Posted in Articles, Building Industry News, Building Products & Structures, Building Regulations & Accreditations, Building Services, Facades, Facility Management & Building Services, Health & Safety, Innovations & New Products, Insulation, Publications, Retrofit & Renovation, Roofs, Security and Fire Protection, Sustainability & Energy Efficiency, Walls
The latest total volume sales figures from Britain’s Builders’ Merchants from BMBI show that Q3 2023 volumes fell -10.5% in comparison to the same period in 2022.Posted in Architectural Ironmongery, Articles, Bathrooms & Toilets, Bathrooms, Bedrooms & Washrooms, Building Associations & Institutes, Building Industry News, Building Products & Structures, Building Services, Building Systems, Ceilings, Doors, Drainage, Floors, Hand Tools, Health & Safety, Heating Systems, Controls and Management, Heating, Ventilation and Air Conditioning - HVAC, Interior Design & Construction, Interiors, Kitchens, news, Paints, Pipes & Fittings, Plant, Equipment and Hire, Plumbing, Power Tools, Publications, Research & Materials Testing, Site Preparation, Steel and Structural Frames, Sustainability & Energy Efficiency, Walls, Waste Management & Recycling
Newton Waterproofing, the UK’s leading independent designers and suppliers of guaranteed waterproofing systems, has released its list of free, RIBA-approved CPD webinars for 2024.Posted in Articles, Building Associations & Institutes, Building Industry Events, Building Industry News, Building Products & Structures, Building Regulations & Accreditations, Building Services, Continuing Professional Development (CPD's), Damp & Waterproofing, Facility Management & Building Services, Information Technology, Posts, Restoration & Refurbishment, Retrofit & Renovation, Seminars, Training
Abloy UK has announced its new schedule of training dates via its Academy and Digital Access Solutions Academy, with courses on a wide range of topics, from emergency and panic escape compliance to the latest innovations in digital access technology.Posted in Access Control & Door Entry Systems, Architectural Ironmongery, Articles, Building Industry Events, Building Industry News, Building Products & Structures, Doors, Restoration & Refurbishment, Retrofit & Renovation, Security and Fire Protection, Seminars, Training